Privacy & Security

VItraders.com values you and respects your privacy. Any information collected is used solely to support our relationship with you, improve product offering and to communicate with you about products, services and promotions. VItraders.com recognizes that we have a responsibility to maintain and protect your information. We have worked diligently to provide a user-friendly and safe online shopping environment that features unique products. Please read over the information below to better understand the security policies.

What information is collected and why?
What are cookies?
How do you know your information is secure?
Changes to this privacy policy statement

What Information is collected and why?

We collect information you provide when you place an order, register with us, send us an e-mail, call us or subscribe for newsletters. This information may include the following:

Your name
Your mailing address
Your e-mail address
Your phone number
Your credit card number
It may also include information you submit about other people; for example, the name and address (e-mail and postal) of a gift recipient. We only use information you submit about other people in order to deliver information, products or services specifically requested by you for receipt by them.

The information we collect is used:
To deliver information, products or services specifically ordered by you.
Generally improve the content and layout of our Web site.
To improve the content and layout of our Web site for individual visitors.
To notify you about updates to our Web site.
To contact you for marketing purposes.
For internal review.

We may send you e-mail messages with information on new products and services, discounts, special promotions or upcoming events that we offer. Please note that when you provide us with your e-mail address during the order process, we will send you confirmation of your order via e-mail even if you have chosen not to receive future e-mails from us about our products and services via our newsletter.

We may also contact you by mail or telephone if we have questions about your order.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

The information is never shared with third party companies for marketing purposes.

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What are "cookies"?

Most Internet sites, including VItraders.com, collect data about visitors through the use of "cookies". Cookies are small software programs that help sites recognize repeat visitors by assigning a random number to each desktop for tracking content preferences and traffic patterns. Cookies may be used to "connect" your computer to information stored in a separate location. At VItraders.com we use cookies to connect your computer with the information we store for you in our database. Some examples of this information include items added to your shopping cart and user specific information on pages accessed on previous visits to VItraders.com. Your information is stored in a safe and secure database. Through cookies we may also: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site in order to provide you better service when you return to our site; or customize Web page content based on your browser type or other information that you send us. We do not use cookies to store any of your personal or financial information on your computer.

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How do you know your information is secure?

We use industry-standard encryption technologies when transferring and receiving your information on our site. When we transfer and receive certain types of sensitive information such as financial information, we will redirect you to a secure server. When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, then your site is secured through Secure Sockets Layer. If you do not see one of these icons, please contact your Internet Service Provider.

We have appropriate security measures in place in our facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site so you can feel comfortable and secure.

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Changes to This Privacy Policy Statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our Web site.

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